What was found
TRIED TO CALL MEDLINK AND DISPATCH USING SATCOM. COULD HEAR THEM, BUT THEY COULD NOT HEAR OUR TRANSMISSIONS. GROUNDED - YES. RESET SATCOM SYSTEM PER B737-900 FIM 23-15-00 OPS CHECK GOOD.
- Difficulty date
- October 4, 2019
- Submitted
- October 8, 2019
- Operation
- Air carrier
- Aircraft
- N481AS
- Make and model
- Boeing 737990ER
- Aircraft serial
- 44106
- Aircraft time
- 16,549 hours, 5,392 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- NR
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.