Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
October 27, 2019
Submitted
October 28, 2019
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
20,923 hours, 6,831 cycles
Part
Fmc
Part number
1762000101
Part serial
005858
Condition
Intermittent
Location
Right
Part time
34,445 hours, 10,142 cycles
Stage of operation
IN
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RIGHT FMC FAILS/RESTARTS INTERMITTENTLY. GROUNDED - YES. ACCOMPLISHED T/S PER B737-900 FIM 34-61 TASK 836 - FOUND RIGHT FMC REBOOTING TO BE CAUSED BY LEFT FMC. REMOVED AND REPLACED LEFT FLIGHT MANAGEMENT COMPUTER PER B737-900 AMM 34-61-02-000-801/AMM 34-61-02-400-801. VERIFIED FMC OPS SOFTWARE 556909-001, MEDB SOFTWARE BCG-01T-A0, LDDB SOFTWARE 557362-004, AND ADDB SOFTWARE ASA1007A ALREADY INSTALLED IN NEW FMC. CROSSLOADED FMC OPC SOFTWARE BCG-01T-61 AND NAV DATABASE SOFTWARE ASA1191101 FROM FMC-R PER AMM 34-61-00-470-806. PERFORMED FMCS PERFORMANCE FACTORS - ADJUSTMENT PER AMM 34-61-00-800-801 AND FLIGHT MANAGEMENT COMPUTER SYSTEM - OPERATIONAL TEST PER AMM 34-61-00-710-801 - ALL TESTS PASS.