Service difficulty report · Electronic Unit · Boeing 737990ER

Difficulty date
October 26, 2019
Submitted
October 30, 2019
Operation
Air carrier
Aircraft
N434AS
Make and model
Boeing 737990ER
Aircraft serial
61620
Aircraft time
14,298 hours, 4,557 cycles
Part
Electronic Unit
Part number
534011
Part serial
8766
Condition
Failed
Location
Remote
Part time
8,282 hours, 2,792 cycles
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM DIALS AND GETS ANSWERED BUT WE CANNOT RECEIVE. NO DIALING OR ANY THING IS HEARD. GROUNDED - YES. REPLACED REU, OPS CHECK GOOD. IAW B737-900 AMM 23-51-01-000-801, 23-51-01-000-802.