- Difficulty date
- October 31, 2019
- Submitted
- November 5, 2019
- Operation
- Air carrier
- Make and model
- Boeing 737990ER
- Aircraft serial
- 41727
- Aircraft time
- 14,017 hours, 4,604 cycles
- Part
- Satcom
- Condition
- Locked
- Location
- Cockpit
- Stage of operation
- NR
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SATCOM LOCK-UP GROUNDED - YES. RAN QRH, SAT RESTORED