Service difficulty report · Coupler · Boeing 737990ER

Difficulty date
October 29, 2019
Submitted
November 6, 2019
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
35205
Aircraft time
26,288 hours, 8,476 cycles
Engine
Cfmint CFM567B27E
Part
Coupler
Part number
8220987004
Part serial
177726
Condition
Faulted
Location
Hf Antenna
Part time
27,068 hours, 8,698 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MULTIPLE COMM & ACARS FAILURES INTERMITTENT ISSUES WITH ALL INFO: CPDLC OPERATIVE INITIALLY IT SENDS & RECEIVE THEN OPERATIVE IN RECEIVE ONLY. GROUNDED - YES. DIVERSION TIME 70 MINUTES - VHF COMMS OPS NML ON GRD. SUSPECT REU. AFTER CONFERRING WITH TECH SERVICES. ACARS OPS TEST PASS PER B737-900 AMM 23-27-00-740-816-010. CPDLC /VHF-3 LINK TEST SUCCESSFUL AND ALSO SATCOM ACARS INTERFACE TEST, WX REQUEST SENT AND RECEIVED REF B737-900 FIM 23-27 TASK 826. CHECKED HF ANTENNA FEED CONNECTIONS PER TSR703978 STEPS 1 THRU 5. NO DEFECTS NOTED. REMOVED AND REPLACED BOTH HF1/HF2 COUPLERS AND BOTH HF1/HF2 TRANSCEIVERS PER TSR703978 STEPS 6 & 7. REMOVED & REPLACED REU IAW AMM 23-51-01 OPS CHK GOOD. COMPLETED HF #1 & #2 SYS TEST PER AMM 23-11-00 OPS NML.