Service difficulty report · Valve · Boeing 737890

Difficulty date
December 12, 2019
Submitted
December 14, 2019
Operation
Air carrier
Aircraft
N585AS
Make and model
Boeing 737890
Aircraft serial
35683
Aircraft time
46,552 hours, 13,946 cycles
Part
Valve
Condition
Malfunctioned
Location
Fuel
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

JUST AFTER LEVEL OFF AT FL 400 AND FUEL CHECKED BALANCED AND NORMAL PLANNED BURN, RIGHT TANK SHOWED 1000 + IMBALANCE. MOMENTARILY OPENED CROSSFEED AND TURNED OFF #2 FUEL PUMPS WITH CROSSFEED OPEN AND ONLY #1 PUMPS RUNNING, #1 TANK QTY DECREASED RAPIDLY. RAN QRH AND RECONFIGURED PUMPS. FUEL IMBALANCE AND OTHER INDICATIONS RETURNED TO NORMAL. GROUNDED - YES. ACCOMPLISHED FUEL COMPARISON CHECK PER B737-800 AMM 28-41-00 AND CROSSFEED VALVE OPERATIONAL TEST PER AMM 28-22-00.