Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
January 4, 2020
Submitted
January 10, 2020
Operation
Air carrier
Aircraft
N464AS
Make and model
Boeing 737990ER
Aircraft serial
40714
Aircraft time
22,675 hours, 7,203 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PROMPT IS NOT DISPLAYED ON MCDU MENU. GROUNDED - YES. PERFORMED T/S PER B737-900 FIM 23-15 TASK 801, SAT PROMPT NOW PRESENT ON MCDU. PERFORMED SATCOM COMMUNICATION TEST PER B737-900 AMM REF 23-15-00-730-801, TESTS PASS.