Service difficulty report · Bumper · Boeing 737990ER

Difficulty date
January 5, 2020
Submitted
January 10, 2020
Operation
Air carrier
Aircraft
N297AK
Make and model
Boeing 737990ER
Aircraft serial
60578
Aircraft time
3,836 hours, 1,136 cycles
Part
Bumper
Part number
657397823
Condition
Missing
Location
L2 Door
Stage of operation
IN
How discovered
C
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

F.A. REPORTS L2 DOOR GETS STUCK HALFWAY. VERY HARD TO OPERATE. GROUNDED - YES. VERIFIED L2 DOOR BINDS WHILE OPENING. LWR HINGE ARM CONTACTS SNUBBER. DOOR APPEARS TO BE LOOSE. BY APPLYING SLIGHT PRESSURE ON THE DOOR MOVES THE LWR HINGE ARM AWAY FROM SNUBBER ALLOWS DOOR TO OPEN. POPPING NOISE CAN BE HEARD AT POINT OF BINDING FROM INSIDE OF DOOR. FOUND FILLER BUMPER MISSING ON LWR L2 DOOR HINGE ARM. PN 65-73978-23. TORQUE HANDLE BOX REPLACED REF B737-800 AMM 52-13-11. REMOVED AND REINSTALLED L2 DOOR. RIG AND ADJ ACCOMPLISHED REF AMM B737-900 52-13-00. NEW FILLER BUMPER ON L2 DOOR HINGE (LWR) INSTALLED.