Service difficulty report · Processor · Boeing 737890

Difficulty date
January 24, 2020
Submitted
January 28, 2020
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
44,707 hours, 13,446 cycles
Part
Processor
Part number
3012803
Part serial
2690
Condition
Faulted
Location
Fuel Qty
Part time
42,451 hours, 13,131 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DEPARTED WITH 8.5 IN RIGHT MAIN TANK. WHILE BURNING CENTER TANK FUEL, RIGHT MAIN QUANTITY SLOWLY DROPPED TO 7.8. AFTER CENTER TANK WAS EMPTY, DISCREPANCY BETWEEN MAIN TANKS RANGED FROM 700 TO 400 POUNDS. FUEL USED WAS ALWAYS MATCHED ON BOTH SIDES. FLIGHT DEPARTED WITH 36.2 ON FUEL. ON APPROACH DISCREPANCY WAS 600 LBS. ON SHUTDOWN, DISCREPANCY WAS 300 LBS. FOB 6.2 ON SHUTDOWN. FUEL USED INDICATES 28,600. GROUNDED - YES. PERFORMED FQIS BITE PROCEDURE IAW FIM 28-41, TASK 801. NO FAULTS FOUND. NO FAULT HISTORY FOUND. DRAINED FUEL FROM RT MAIN TANK FOR WATER SAMPLE TESTING IAW AMM 12-11-00-650-804. FOUND NO WATER CONTAMINATION. DUE TO HISTORY OF PROBLEM, REPLACED THE FUEL QUANTITY PROCESSOR UNIT AS A PRECAUTION. REMOVED AND REPLACED FUEL QTY PROCESSOR UNIT IAW AMM 28-41-81. PERFORMED GOOD OPS TEST OF FUEL QUANTITY SYSTEM IAW AMM 28-41-81-400-801.