Service difficulty report · Fuel Sys · Boeing 737890

Difficulty date
February 2, 2020
Submitted
February 5, 2020
Operation
Air carrier
Aircraft
N583AS
Make and model
Boeing 737890
Aircraft serial
35681
Aircraft time
47,557 hours, 13,902 cycles
Part
Fuel Sys
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MAIN TANK IMBALANCE OF 800# AT 4 HOURS INTO FLIGHT. LEFT TANK LOW. FUEL FLOW EVEN. BALANCED FUEL AT COMPLETION OF CENTER FUEL BURN. TANKS BURNED EVENLY UNTIL SEATTLE. GROUNDED - YES. FUELER REFUELED A/C 24.6 TOTAL FUEL ONBD. REFUEL DONE, NO PUMPS ON, CROSSFEED CLOSED, FUEL TRANSFERRED FROM CENTER TO LEFT WING TANK FUEL ENDED AT 9.1 IN LEFT WING TANK NO FUEL SPILLED OUTSIDE A/C, TRANSFERRED FUEL FROM LEFT WING TO CENTER TANK. LEFT WING TANK NOW AT 8.70 REF B737-800 FIM 28-21 TASK 814 UNWANTED FUEL XFER FROM CENTER TANK TO LEFT WING TANK. INITIAL EVAL STEPS 4 A TO G. ALL THESE STEPS GOOD. ACCOMPLISHED FIM TASK 28-21 TASK 814 STEPS 5 A TO G NO TRANSFER FROM CENTER TO LEFT TANK NOTED, VERIFIED FUEL QUANTITY USING THE FUEL STICK PER 737NG ALTERNATE FUELING PROCEDURES MANUAL INDICATIONS ARE GOOD, PER FIM TASK 28-21 TASK 814 STEP 6 IF THERE IS NO INDICATION OF UNWANTED FUEL TRANSFER ON SUBSEQUENT FLIGHTS, THEN THERE WAS AN INTERMITTENT PROBLEM.