Service difficulty report · Display · Boeing 737990ER

Difficulty date
February 8, 2020
Submitted
February 11, 2020
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
24,955 hours, 8,089 cycles
Part
Display
Condition
Malfunctioned
Location
Captain'S
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

IN CRUISE CAPTAIN'S MCDU WENT BLANK FOR ABOUT 30 SECONDS. MCDU "CALL", "FAIL", "MSG", AND "OFST" AS WELL AS "EXEC" LIGHT ILLUMINATED. NO OTHER INDICATIONS AND MCDU OPERATED NORMALLY AGAIN UNTIL LANDING. AFTER LANDING, BOTH FMCS LOST FMC INFORMATION AND "SINGLE FMC OPERATION" APPEARED IN F/O'S MCDU SCRATCHPAD AND FMC P/RST LIGHT ILLUMINATED. GROUNDED - YES. FMC BITE PER B737-900 FIM 34-61 TASK 801 SHOWED FAULT FOR MCDU-L REPORTED BY BOTH FMCS, FMC-R PROGRAM FAULT REPORTED BY FMC-R, AND FMC-L ETHERNET FAULT FOR FMC-R REPORTED BY FMC-L. ACCOMPLISHED T/S FOR MCDU BLANKING PER FIM 34-61 TASK 804 AND FOR FMC-R PROGRAM FAULT PER FIM 34-61 TASK 807 AND 34-61 TASK 837 - INITIAL EVALUATION DID NOT CONFIRM FAULTS. PERFORMED FMCS OPERATIONAL TEST PER B737-900 AMM 34-61-00-710-801 - ALL TESTS PASS.