Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
August 19, 2020
Submitted
August 21, 2020
Operation
Air carrier
Aircraft
N492AS
Make and model
Boeing 737990ER
Aircraft serial
44110
Aircraft time
18,241 hours, 5,861 cycles
Part
Fmc
Condition
Malfunctioned
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT CAPTAIN'S NAV DISPLAYED VTK FOLLOWED BY MAP FAILURE FLAG. DURING THE FAILURE THERE WAS NO FMC DATA ON BOTH CDUS. AFTER 90 SECONDS CAPTAIN`S FMC RETURNED TO NORMAL OPS AND FMC DATA RETURNED TO BOTH CDUS. GROUNDED - YES. RAN B737-900 FIM TASK 34-61 TASK 836, OPS RESTORED. CHECKS OK, REFERENCE SAME.