Service difficulty report · Starter · Boeing 737990ER

Difficulty date
October 20, 2020
Submitted
October 21, 2020
Operation
Air carrier
Aircraft
N408AS
Make and model
Boeing 737990ER
Aircraft serial
41732
Aircraft time
29,169 hours, 9,372 cycles
Engine
Cfmint CFM567B27E
Part
Starter
Part number
1851M36P10
Part serial
GRTF7714
Condition
Failed
Location
#2 Engine
Part time
29,165 hours, 9,370 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON STARTING ATTEMPT NR 1 N2 WHENT UP TO 6.5%. ATTEMPT NR 2 N2 ONLY GOT TO 4% ON NR 2 ENGINE. GROUNDED-YES. REMOVED & REPLACED NR 2 ENGINE STARTER/QUAD RING, REF B737-900 AMM 80-11-01, 80-11-0280-11-01. PERFORMED ENGINE RUN, REF AMM 71-00-00-700-801-F00 TEST NR 3A ENGINE START NORMAL.