Service difficulty report · Satcom · Boeing 737890

Difficulty date
November 5, 2020
Submitted
November 10, 2020
Operation
Air carrier
Aircraft
N506AS
Make and model
Boeing 737890
Aircraft serial
35690
Aircraft time
45,294 hours, 13,815 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. MISSING SAT ON MCDU MENU PAGE. GROUNDED-YES. COMPLETED QRH SATCOM LOCKUP PROCEDURE FOR MISSING SAT ON MCDU MENU PAGE. RESET SUCCESSFUL.