Service difficulty report · Sliding Window · Boeing 737890

Difficulty date
December 18, 2020
Submitted
December 22, 2020
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
51,613 hours, 15,304 cycles
Part
Sliding Window
Part number
56100024
Part serial
1105W7250
Condition
Cracked
Location
Cockpit
Part time
67,694 hours, 25,449 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT 1:10 INTO FLIGHT FL 394 FO'S R2 OUTER PANE SHATTERED WITH AN ASSOCIATED RT SIDE WINDOW OVERHEAT LIGHT. GROUNDED-YES. DIVERSION TIME 104 MINUTES. REMOVED W0210-1001-20 FROM TERMINAL NR 2 TO NR 1, PER B737-800 WDM 30-41-11 AND B737-800 AMM 56-12-11-400-801 STEP F(7). REMOVED AND REPLACED FO'S NR 2 OPENABLE WINDOW, REF B737-800 AMM 56-12-11-000-801, AMM 56-12-11-400-801 & 56-12-11-820-801. WINDOW HEAT TEST OPERATIONS TEST GOOD, REF AMM 30-41-00-710-801. PRESSURIZED CABIN TO 3.0 PSI. NO LEAKS NOTED AT R2 WINDOW. NO FURTHER DEFECTS NOTED.