Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 24, 2021
Submitted
March 29, 2021
Operation
Air carrier
Aircraft
N560AS
Make and model
Boeing 737890
Aircraft serial
35179
Aircraft time
53,787 hours, 16,081 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHEN MAKING SATCOM CALLS WE COULD HEAR THE CALL RECEPIENT BUT THEY COULD NOT HEAR US. TRIED SATCOM 1 AND 2 AND ALL AIRCRAFT MICS. GROUNDED - YES. ACCOMPLISHED OPS CHECKS REF B737-800 AMM 23-15-00-730-801. NO FAULTS FOUND.