Service difficulty report · Spring · Boeing 737890

Difficulty date
April 17, 2021
Submitted
April 20, 2021
Operation
Air carrier
Aircraft
N519AS
Make and model
Boeing 737890
Aircraft serial
36482
Aircraft time
44,435 hours, 13,129 cycles
Engine
Ge
Part
Spring
Part number
251A21902
Condition
Broken
Location
Elevator
Stage of operation
TO
How discovered
O
Nature of condition
F
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT CONTROLS BEHAVING HYPER SENSITIVE AND DO NOT PROVIDE THE NORMAL FEEDBACK PRESSURE. ON TAKEOFF MY NORMAL FLIGHT CONTROL PRESSURE CAUSED A HIGH RATE OF ROTATION THAT WAS EVEN NOTICED BY THE NON-FLYING PILOT. DURING ALL PHASES OF FLIGHT THE CONTROLS FELT MUCH TOO LIGHT AND CAUSED EXCESSIVE AIRCRAFT ROLL/PITCH CHANGES FOR THE GIVEN INPUTS. DURING CONFIGURATION FOR LANDING AFTER SELECTION OF OF FLAPS 1 WE EXPERIENCED AN AIRCRAFT ROLL LEFT THEN RIGHT BUT DID NOT NOTICE ABNORMAL FLAP INDICATIONS. ON LANDING MY NORMAL PITCH CONTROL TO SET THE NOSE DOWN CAUSED FULL AFT YOKE MOVEMENT TO THE STOP BUT I DID NOT FEEL THE NORMAL CONTROL FEEDBACK. GROUNDED - YES. FOUND ELEVATOR FEEL/CENTERING OUTER SPRING BROKEN. REPLACED ELEVATOR FEEL/CENTERING OUTER AND INNER SPRINGS. OPS CHECK OK. REF B737-800 AMM 27-31-64-400-802. ADJUSTED AILERON FEEL AND CENTERING UNIT PER AMM 27-11-00-820-804. CONTROL WHEEL FORCE CHECKS GOOD PER AMM 27-11-00-700-805.