Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
April 22, 2021
Submitted
April 23, 2021
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
25,381 hours, 8,207 cycles
Part
Fmc
Condition
Malfunctioned
Stage of operation
AP
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON ARRIVAL AT 2500 AGL FO SIDE LOST FMC W/ ASSOCIATED VTK FOR 20 SECONDS BEFORE RESETTING BACK TO OPERATIONAL. THEN ON TAXI IN BOTH CA & FO LOST L & R FMC INFO W/BOTH ASSOCIATED VTK DISPLAYED FOR 20 SECONDS BEFORE RESETTING BACK TO NORMAL (OPERATIONAL). GROUNDED - YES. FMC SHOWS SOFTWARE RESET. ACCOMPLISHED B737-900 FIM 34-61 TASK 807. OPS TEST NORMAL.