Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
May 23, 2021
Submitted
May 24, 2021
Operation
Air carrier
Aircraft
N461AS
Make and model
Boeing 737990ER
Aircraft serial
36363
Aircraft time
26,927 hours, 8,589 cycles
Part
Fmc
Condition
Faulted
Stage of operation
DE
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON DESCENT BETWEEN 4000-3000',250 KIAS. DUAL FMC FAILURE. BOTH FMCS RETURNED AFTER APPROXIMATELY 20S. ALL DATA LOST. GROUNDED - YES. FOLLOWED B737-900 FIM 34-61 TASK 836. PERFORMED RESET OF FMC 1&2. ALL FUNCTIONS NORMAL. SUSPECT INTERMITTENT FAULT CAUSED BY OPS RESET OR DOWN MODE. BITE TEST OF FMCS SHOWED NO FAULTS. A/C OK FOR SERVICE.