Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
June 20, 2021
Submitted
June 22, 2021
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
22,480 hours, 7,149 cycles
Part
Satcom
Condition
Faulted
Stage of operation
NR
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOST GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER ASA 737NG QRH, SATCOM RETURNED NORMAL.