Service difficulty report · Warning Message · Boeing 737990ER

Difficulty date
July 20, 2021
Submitted
July 22, 2021
Operation
Air carrier
Aircraft
N472AS
Make and model
Boeing 737990ER
Aircraft serial
60580
Aircraft time
23,512 hours, 7,384 cycles
Part
Warning Message
Part number
UNKNOWN
Condition
False Activation
Location
Unknown
Stage of operation
DE
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON INITIAL DESCENT DIALED ALT FROM FL360 TO FL240. ALT WINDOW CHANGED TO FL500 ALONG WITH AURAL/WARNING. CYCLED BOTH FLT DIRECTORS MULTIPLE TIMES BEFORE WINDOW WOULD RESET TO DESIRED ALTITUDE. GROUNDED - YES. PERFORMED DFCS BITE FAULT REVIEW, FOUND MSG "MCP ALT REF MON INV" 22-11066/22-11067 FOR CHANNEL A+B IN FAULT HISTORY. RAN MCP TESTS IAW B737-900 FIM 22-11 TASK 803, COULD NOT DUPLICATE DEFECT, ALL TESTS PASS. PERFORMED LAND VERIFY IAW B737-900 AMM 22-11-00-700-801, ALL TESTS PASS. A/C OK FOR SERVICE. APPROACH SURVEY COMPLETE.