Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
July 24, 2021
Submitted
July 26, 2021
Operation
Air carrier
Aircraft
N428AS
Make and model
Boeing 737990ER
Aircraft serial
36353
Aircraft time
20,284 hours, 6,428 cycles
Part
Fmc
Condition
Failed
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE IN STRAIGHT AND LEVEL FLIGHT F/O PR GOT VTK AND DUAL FMC FAIL, DROPPED OUT OF LNAV/VNAV AFTER ABOLUT 45 SECONDS BOTH FMC RETURNED BUT ALL DATA WAS BLANK. GROUNDED - YES. FMC BITE SHOWS FMC-L RESYNC MSG ON PREVIOUS FLT LEG. ACCOMPLISHED B737-800 FIM 34-61 TASK 832 VERIFIED OP PROGRAM & ALL SOFTWARE SAME.