Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 30, 2021
Submitted
September 3, 2021
Operation
Air carrier
Aircraft
N513AS
Make and model
Boeing 737890
Aircraft serial
35192
Aircraft time
46,346 hours, 13,669 cycles
Part
Satcom
Condition
Faulted
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT COM DISPATCH DIRECTORY EMPTY NO PHONE #S UNABLE TO CONTACT L DESK, A DESK WAS CONTACTABLE. GROUNDED - YES. POWERED AIRCRFT DOWN AND POWERED AIRCRAFT UP. PERFORMED SATCOM COMM SYSTEM TEST PER B737-800 AMM 23-15-00-730-801 OPS TEST NORMAL SEAMC JEFF NOTIFIED.