Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
September 17, 2021
Submitted
September 20, 2021
Operation
Air carrier
Aircraft
N457AS
Make and model
Boeing 737990ER
Aircraft serial
36355
Aircraft time
27,741 hours, 8,944 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
AP
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON APPROACH CAPTAINS MCDU BLANKED FOR ABOUT 20 SEC THEN IT RESTARTED TO THE MENU, BUT WITHOUT THE ACARS OPTION. ALSO INTL REQ AT BOTTOM SCREEN AND ACARS NO COM MESSAGE. GROUNDED - YES. ACCOMPLISHED FMC BITE REF B737-900 FIM 34-61 TASK 801 NO INFLIGHT FAULTS NOTED. SENSOR TEST PASSED.