Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
September 28, 2021
Submitted
October 1, 2021
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
20,065 hours, 6,386 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT NOT DISPLAYED ON MCDU. FOLLOWED ORH PROCEDURE FOR SATCOM LOCK UP. GROUNDED - YES. AFTER RESETTING CB- SAT DISPLAY PROMPT REAPPEARED SYSTEM NORMAL.