Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
December 10, 2021
Submitted
December 13, 2021
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
24,216 hours, 7,673 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH, SATCOM RESTORED SUCCESSFULLY.