Service difficulty report · Display · Boeing 737990ER

Difficulty date
December 16, 2021
Submitted
December 17, 2021
Operation
Air carrier
Aircraft
N495AS
Make and model
Boeing 737990ER
Aircraft serial
41728
Aircraft time
21,414 hours, 6,757 cycles
Part
Display
Part number
1741010303
Part serial
006225
Condition
Inoperative
Location
Flight Deck
Part time
21,414 hours, 6,757 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE FL 340 #1 MCDU FAILED WITH BLANK SCREEN AFTER APPROX 5 SECOND BIT PASS APPEARED. THEN MCDU RESUMED NORMAL OPS. GROUNDED - YES. REMOVED & REPLACED #1 MCDU REF B737-900 AMM 34-61-01 & OPS CKS GOOD SW VERIFIED PER B737-900 IPC 34-61-01-03 GROUND VERIFICATION CK PASSED.