Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
December 17, 2021
Submitted
December 21, 2021
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
24,300 hours, 7,694 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP WAS INDICATED BY MISSING "SAT" SELECTION ON "MCDU MENU" PAGE GROUNDED - YES. -PERFORMED SATCOM LOCK-UP QRH PROCEDURE -"SAT" PROMPT RESTORED ON "MCDU MENU" PAGE