Service difficulty report · Starter · Boeing 737990ER

Difficulty date
February 7, 2022
Submitted
February 10, 2022
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
24,757 hours, 7,817 cycles
Part
Starter
Part number
350594512
Part serial
GRTA8235
Condition
Failed
Location
#1 Engine
Part time
48,197 hours, 14,560 cycles
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING THE NUMBER 1 ENGINE START THE LEFT ENGINE BEGAN MAKING NOISES AND ROLLING BACK TO 19% AFTER THE START LEVER WAS RAISED TO IDLE. UPON TERMINATING THE START THE EGT BOX FLASHED AND N2 DROPPED TO AROUND 6% UNTIL THE START SWITCH WAS SELECTED OFF. THERE WAS ADEQUATE DUCT PRESSURE, BEFORE, DURING, AND AFTER THE EVENT. AN ALASKA CREW TAXIING BEHIND US ADVISED SOMETHING APPEARING TO BE SPARKS EMITTED FROM THE BACK. NO EVIDENCE AFTER TERMINATION. GROUNDED - YES. FOUND #1 ENGINE STARTER FAILED & SHELLED OUT. REMOVED STARTER & MOUNTING PAD. CLEANED PAD & GEARBOX. INSPECTED START VLV & DUCTING & AREA AROUND STARTER, NO DEFECTS FOUND. VERIFIED CORRECT # FOR STARTER. INSTALLED NEW STARTER & SVCD PER B737-900 AMM 80-11-01-000-801-F00 & 80-11-01-000-400-F00. PERFORMED 3 SEPARATE ENGINE STARTS, SYS OPS & LK CKS GOOD.