Service difficulty report · Unknown · Boeing 737890

Difficulty date
March 13, 2022
Submitted
March 15, 2022
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
49,843 hours, 14,858 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
LD
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER LANDING "FMC" INDICATION GONE FROM FMC MENU. RETURNS BRIEFLY AND THEN GOES AWAY. AFFECTING BOTH FMC'S. GROUNDED - YES. UNABLE TO DUPLICATE DEFECT: FMCS BITE SHOWED EACH FMC RECORDED THE SAME FAULTS FOR THE OTHER FMC ON LEG 2: "GENERAL DATA SYNC ERROR" AND "FCC DATA SYNC ERROR". PERFORMED T/S PER B737-800 FIM 34-61 TASK 836 - INITIAL EVALUATION DID NOT CONFIRM FAULT. PERFORMED FMCS OPERATIONAL TEST PER B737-800 AMM 34-61-00-710-801 - ALL TESTS PASS.