Service difficulty report · Unknown · Boeing 737

Difficulty date
April 27, 2022
Submitted
April 28, 2022
Operation
Air carrier
Aircraft
N471AS
Make and model
Boeing 737
Aircraft serial
41703
Aircraft time
28,290 hours, 8,911 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM 1 AND 2 XMIT INOP WON'T TRANSMIT VOICE. SATCOM CALL CAN BE MADE, CONNECTS, BUT VOICE TRANSMISSIONS WON'T GO THROUGH TRIED SAT 1 AND SAT 2 TO DISPATCH AND MEDLINK FOR BOTH CAP AND FO ACP PANELS ALL WITH SAME RESULTS. GROUNDED - YES. PERFORMED SATCOM COMMUNICATION SYSTEM TEST PER B737-900 AMM 23-15-00 OPS CHECK GOOD . OK FOR SVC PERFORMED A SAT COM CALL TO DISPATCH SUCCESSFUL TWO WAY COMMUNICATION WAS ESTABLISHED CLEAR COMS FROM BOTH SIDES NO DEFECTS NOTED AT THIS TIME.