Service difficulty report · Datalink · Boeing 7379

Difficulty date
May 19, 2022
Submitted
June 7, 2022
Operation
Air carrier
Aircraft
N919AK
Make and model
Boeing 7379
Aircraft serial
44087
Aircraft time
3,683 hours, 1,152 cycles
Part
Datalink
Part number
UNKNOWN
Condition
Failed
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

APPROACHING THE EEP APPROXIMATELY 1 HR INTO FLIGHT THE HF + VHF DATA LINK BOTH FAILED. NO COMM MESSAGE REMAINED UNTIL APPROXIMATELY 180NM FROM COAST LINE. GROUNDED - YES. ON DEFERRAL.

PERFORMED VHF SYSTEM TEST IAW B737-9 AMM 23-12-00-730-801, CHECKS GOOD. HF SYSTEM TEST IAW AMM 23-11-00-730-801, CHECKS GOOD. ACARS SYSTEM TEST IAW AMM 23-27-00-700-802, CHECKS GOOD. VHF AND SATCOM LINK TEST SUCCESSFUL. NO MAINT MSG ON STATUS PAGE, NOR IN EXISTING OR FAULT HISTORY THROUGH OBMF. COMPLIED WITH INSTALLATION OF NEW CMU CORE 16 SOFTWARE PER ASA TASK CARD NUMBER MULTI-23EO-24118-2. ACCOMPLISHED CDPLC FUNCTION TEST 34-61-00-720-899.

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