Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
June 12, 2022
Submitted
June 14, 2022
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
25,990 hours, 8,165 cycles
Part
Satcom
Part number
UNKNOWN
Condition
Locked
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP GROUNDED - YES. RAN THE QRH CHECKLIST SAT PROMPT IS DISPLAYED ON THE MCDU MENU PAGE.