Service difficulty report · Satcom · Boeing 7379

Difficulty date
June 21, 2022
Submitted
June 23, 2022
Operation
Air carrier
Aircraft
N934AK
Make and model
Boeing 7379
Aircraft serial
43374
Aircraft time
863 hours, 247 cycles
Part
Satcom
Part number
UNKNOWN
Condition
Erratic
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM OPTION ON MCDU MENU PAGE ON CAPTAINS SIDE- ONLY SHOWS ON FO'S MCDU DID NOT RUN SATCOM LOCK UP QRH DUE TO WRONG CB LISTED IN QRH ( QRH SAYS D14; SHOULD SAY E13). GROUNDED - YES. PERFORMED BITE TEST OF THE SATCOM SYSTEM REF B737-9 AMM 23-15-00-740-801. SATCOM POWER UP AND IS PRESENT ON CDU OPS NORMAL.

More about the Boeing 737-9