Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 6, 2022
Submitted
August 8, 2022
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
43,180 hours, 12,485 cycles
Part
Satcom
Part number
UNKNOWN
Condition
Unresponsive
Location
Unknown
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM 1 + 2 NOT TRANSMITTING. CALL CONNECTS WHEN PLACED HOWEVER NO ONE CAN HEAR US. GROUNDED - YES. RELEASED PER MEL 23-18 SATCOM INOP. AUTHORIZED BY SEAMC JARED @ 0230Z. ACCOMPLISHED SATCOM SYSTEM TESTS PARA. 1. A. - F. OF B737-800 AMM 23-15-00-730-801. VERIFIED BOTH VOICE CHANNELS RECEIVE/TRANSMIT VOICE CLEAR VIA IN/OUT CALLS. CORRECT INDICATIONS OBSERVED. BITE PAGES INDICATE NO FAILURES. ACCOMPLISHED ACARS INTERFACE TEST W/ NO DEFECTS. DATA TRANSMISSION/RECEPTION CONFIRMED.