Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
August 23, 2022
Submitted
August 24, 2022
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
26,797 hours, 8,403 cycles
Part
Satcom
Part number
UNKNOWN
Condition
Failed
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ENROUTE TO SAN NO SAT DISPLAYED NO MENU GROUNDED - YES. PERFORMED SATCOM LOCK UP PROCEDURE. SAT RESTORED.