Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
October 4, 2022
Submitted
October 10, 2022
Operation
Air carrier
Aircraft
N464AS
Make and model
Boeing 737990ER
Aircraft serial
40714
Aircraft time
31,886 hours, 9,900 cycles
Part
Fmc
Part number
G716401
Part serial
304
Condition
Faulty
Location
Flight Deck
Part time
31,596 hours, 9,811 cycles
Stage of operation
NR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

"SAT" PROMPT IS MISSING FROM LEFT FMC (RIGHT FMC DOES HAVE "SAT" PROMPT) "SAT" PROMPT SHOULD BE SHOWN ON LEFT MCDU "MEN" PAGE RAN " SATCOM LOCK UP QRH" DID NOT RESOLVE. GROUNDED - YES. REMOVED SDU, PERFORMED WIRING CHECKS BETWEEN L/H MCDU, R/H MCDU, AND SCDU, WIRING CHECKS GOOD. ALSO PERFORMED WIRING CHECKS BETWEEN SDU AND TB3301, WIRES CHECKED GOOD, REF B737-900 WDM 23-15-11 SHEET 3. PERFORMED RERACK OF L/H FMC, REF B737-900 AMM 34-34-61-02. RECONNECTED ALL DISCONNECTED ELECTRICAL ITEMS. OPS CHECK GOOD OF L/H FMC REF AMM 32-61-02, L/H AND R/H MDCU REF AMM 34-61-01. PERFORMED SYSTEM TEST OF SATCOM PER AMM 23-15-00, CHECKS GOOD. WAS ABLE TO CALL/RECEIVE DISPATCH VIA SATCOM ON L/H MDCU, MONITORED L/H MCDU "SAT" PROMP FOR 30 MINUTES, NEVER DROPPED OFF.