Service difficulty report · Warning Message · Boeing 737990ER

Difficulty date
November 15, 2022
Submitted
November 16, 2022
Operation
Air carrier
Aircraft
N477AS
Make and model
Boeing 737990ER
Aircraft serial
40716
Aircraft time
26,639 hours, 8,270 cycles
Part
Warning Message
Condition
False Activation
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PROMPT NOT DISPLAYED ON MCDU PERFORMED QRH SAT LOCK UP PROCEDURE AND SAT RESTORED. GROUNDED - YES. CONFIRMED RESET SATCOM OP OK REF B737-900 AMM 23-15-00.