Service difficulty report · Snubber · Boeing 737890

Difficulty date
November 17, 2022
Submitted
November 21, 2022
Operation
Air carrier
Aircraft
N597AS
Make and model
Boeing 737890
Aircraft serial
35689
Aircraft time
52,422 hours, 15,669 cycles
Part
Snubber
Part number
141A61826
Condition
Damaged
Location
L1 Door
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FA'S REPORTED LOUD ABNORMAL RUSHING AIR NOISE FROM L1 DOOR WITHIN FIRST SEVERAL THOUSAND FEET OF CLIMBOUT AND BELOW 10,000FT. MSL. CONTINUED TO HEAR NOISE WITH NO IMPROVEMENT ALL THE WAY TO FL 250 BEFORE BEGINNING DESCENT BACK INTO SEA. LOUD AIR NOISE ABLE TO BE HEARD ALL THE WAY BACK TO ROW 6, POSED COMMUNICATION/SAFETY ISSUE IF CONTINUED. FWD ENTRY AND ALL PRESSURIZATION INDICATIONS NORMAL ALL FLIGHT. GROUNDED - YES. AIR TURNBACK - FOUND LOWER FLAPPER ON DOOR HINGE BENT AND WILL NOT SEAL ON DOOR FRAME. ALSO FOUND THE DOOR SNUBBER MISSING A CONE RING TO HELP GUIDE THE FLAPPER. RMVD & RPLD FWD ENTRY DOOR SNUBBER ASSY REF B737-800 AMM 52-11-51. RMVD & RPLD LWR FLAPPER HINGE COVER ASSY REF AMM 52-11-00. OPS NORMAL. PRESSURIZED A/C NO DOOR SQUEAL NOTED. A/C OK FOR CONT SVC.