Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
December 18, 2022
Submitted
December 19, 2022
Operation
Air carrier
Aircraft
N462AS
Make and model
Boeing 737990ER
Aircraft serial
36362
Aircraft time
31,842 hours, 10,093 cycles
Part
Windshield
Part number
141A48001
Part serial
14002H0375
Condition
Cracked
Location
Nr 1
Part time
31,842 hours, 10,093 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT ABOUT FL300 WE NOTICED A CRACKED ON CAPTAIN SIDE FORWARD WINDSHIELD. THE CRACK STARTED GROWING AND BEGAN TO ARC. THE ENTIRE PANEL SHATTERED INTACT AFTER ABOUT 30 SECONDS AFTER INITIAL DISCOVERY. GROUNDED - YES. AIR TURNBACK - REMOVED AND REPLACED CAPT'S #1 WINDSHEILD PER B737-900 AMM 56-11-11/401. PERFORMED WINDOW L1 HEAT SYSTEM TEST, OPS TEST SUCCESSFUL, REF AMM 30-41-00. LEAK CHECK GOOD.