Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
December 31, 2022
Submitted
January 3, 2023
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
24,422 hours, 7,674 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP GROUNDED - YES. SATCOM DISPLAY RE-ESTABLISHED VIA QRH.