Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
January 6, 2023
Submitted
January 9, 2023
Operation
Air carrier
Aircraft
N464AS
Make and model
Boeing 737990ER
Aircraft serial
40714
Aircraft time
32,796 hours, 10,182 cycles
Part
Windshield
Part number
141A48001
Part serial
19193H8711
Condition
Cracked
Location
Cockpit
Part time
10,465 hours, 3,073 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT 10000 ON CLIMBOUT NOTICED ARCHING OF WINDSHIELD HEAT VENT ON CAPTAINS FWD WINDOW. FOLLOWED BY WINDSHIELD CRACKING. GROUNDED - YES. AIR TURNBACK -- REMOVED L1 WINDOW PER B737-900 AMM REF 56-11-11-000-801 REPOSITIONED WINDOW HEAT TAP ON TB5010 FROM POS 2 TO POS 1 FOR INSTALLATION OF AN H13 WINDOW. REF B737-900 WDM 30-41-11-2 PG. 2. INSTALLED L1 WINDOW PER AMM REF 56-11-11-000-801 THROUGH PG. 14 STEP (6). WINDSHIELD WIPER ARM AND BLADE INSTALLATION COMPLETED PER AMM 30-42-31-000-801 & 30-42-11-400-801. OPS CK GOOD. COMPLETED INSTALLATION OF L1 WINDOW PER AMM REF 56-11-11-000-801.