Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
January 8, 2023
Submitted
January 10, 2023
Operation
Air carrier
Aircraft
N428AS
Make and model
Boeing 737990ER
Aircraft serial
36353
Aircraft time
24,976 hours, 7,817 cycles
Part
Fmc
Part number
UNKNOWN
Condition
Fault Message
Location
Unknown
Stage of operation
CL
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT FL300 APPROXIMATELY 45 MINUTES INTO FLIGHT, AUTOMATION REVERTED TO 'CWS R' FOLLOWED SHORTLY BY A 'VTK' MESSAGE ON CAPTAINS ND. BOTH MCDU'S DEFAULTED TO MENU, NEITHER ONE DISPLAYING 'FMC' OPTION AT 1L. WE SELECTED HDG AND ALT HOLD, BUT BEFORE WE COULD TAKE ANY FURTHER ACTION, BOTH FMC'S RESET. WE NEVER LOST EITHER ND. GROUNDED - YES. LEFT FMC HAD 'PRES POS LAT RATE' FAULT LAST LEG, NO OTHER OCCURRENCES OR FAULTS. NO ADIRS FAULTS LOGGED. ACCOMP B737-900 FIM 34-61 TASHS 824 & 836, 34-21 TASK 801, B737-900 AMM 34-21-00 AND LAND VERIFY. ALL CKD GOOD. GROUND VERIFICATION SUCCESSFUL.