Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
April 9, 2023
Submitted
April 13, 2023
Operation
Air carrier
Aircraft
N492AS
Make and model
Boeing 737990ER
Aircraft serial
44110
Aircraft time
27,245 hours, 8,572 cycles
Part
Unknown
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT COM INOP, TRIED 3 TIMES TO CALL DISPATCH A-COULD HEARD DISPATCH FINE, HE COULDN'T HEAR US. GROUNDED - YES. OPERATIONAL CHK OF SAT COM WITH DISPATCH OPS CHK NORMAL. COM'S COMING THROUGH BOTH WAYS REF B737-900 AMM 23-15-00.