Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
June 13, 2023
Submitted
June 15, 2023
Operation
Air carrier
Aircraft
N471AS
Make and model
Boeing 737990ER
Aircraft serial
41703
Aircraft time
32,566 hours, 10,163 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UNABLE TO TRANSMIT VOICE OVER SATCOM. SIDETONE WAS HEARD BY BOTH PILOTS. RECEIVE AND DATA OK. GROUNDED - YES. COULD NOT DUPLICATE ISSUE. PERFORMED GOOD RADIO CHECK CALLS W/ DISPATCH UTILIZING SAT 1&2. OPS NML REF B737-900 AMM 23-15-00. ETOPS GND VERIFICATION TEST SUCCESSFUL.