Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
June 14, 2023
Submitted
June 15, 2023
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
26,016 hours, 8,172 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT WAS MISSING ON THE MCDU MENU GROUNDED - YES. QRH RESET PROCEDURE WAS SUCCESSFUL.