Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
July 17, 2023
Submitted
July 20, 2023
Operation
Air carrier
Aircraft
N492AS
Make and model
Boeing 737990ER
Aircraft serial
44110
Aircraft time
28,044 hours, 8,807 cycles
Part
Windshield
Part number
141A48002
Part serial
19256H6384
Condition
Damaged
Location
Flight Deck
Part time
9,878 hours, 2,963 cycles
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FO #1 WINDOW HAS EVIDENCE OF ARCING IN UPPER I/B CORNER. GROUNDED - YES. MOVED RIGHT FRONT WHCU TAP TP LUG 3 OF TB5012 FOR INSTALLATION OF NEW H11 R1 WINDOW REF WDM 30-41-12.EOEI 60950 INSP 86 93162. REMOVED FO WINDOW PER AMM 56-11-11-400-801. INSTALLED NEW WINDOW PER AMM 56-11-11-400-801 STEPS 3G THROUGH 3.G(10) 3H. THROUGH 3H(8) AND 3H(10) THROUGH 3H(11) , 3H(14) THGROUGH 3H(14)2), 3H(14)9(B)THROUGH 3H(14)5) , AND 3.I THROUGH 3I(6) JCLEMENTE 57891 3/18/2023 RCARTER 93162 07/18/2023. LEAK CHECK GOOD PER AMM 56-11-11-400-801, STEP 3H(9) JCLEMENTE 57891 RCARTER 93162 07/18/2023 COMPLETED WINDOW INSTALLATION IAW AMM 56-11-11-400-801 OPS CHECK GOOD.