Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
October 1, 2023
Submitted
October 3, 2023
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
30,956 hours, 9,710 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LOST SAT ON THE MCDU MENU PAGE. GROUNDED - YES. PERFORMED SATCOM LOCK-UP QRH TO RESTORE SAT ON THE MCDU MENU PAGE. VERIFIED SATCOM IS NOT IN THE LOCK-UP STATE REF FIM 23-15 TASK 801. SATCOM LINK TEST SUCCESSFUL REF AMM 23-15-00/501.