Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
October 15, 2023
Submitted
October 16, 2023
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
35205
Aircraft time
39,460 hours, 12,383 cycles
Part
Fmc
Part number
1714970501
Part serial
0000720
Condition
Faulty
Location
E/E Shelf E5-2
Part time
83,189 hours, 37,187 cycles
Stage of operation
CR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DUAL FMC FAILURE AT FL350. SELF RESTORED AFTER 2 MINUTES. GROUNDED - YES. NOTED "PMG FAULT" ON BOTH LEFT AND RIGHT FMC COMPUTERS, DEU 1 AND DEU 2 BOTH NOTED FAULTS 31-64770 AND 31-67400 AS WELL. REMOVED AND REPLACED FMC #1. SOFTWARE LOADED AND OPS CHECKED GOOD REF B737-900 AMM 34-61-02. REMOVED AND REPLACED FMC #2, CROSSLOADED SOFTWARE AND OPS CHECKED GOOD REF AMM 34-61-01. PERFORMED POST INSTALLATION TEST OF #1 FMC AND #2 FMC, TESTED PASSED, REF AMM 34-61-02.