Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
November 4, 2023
Submitted
November 7, 2023
Operation
Air carrier
Aircraft
N492AS
Make and model
Boeing 737990ER
Aircraft serial
44110
Aircraft time
29,327 hours, 9,190 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
IN
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTS BOTH CDU'S SHOW SINGLE FMC OPERATION IN SCRATCH PADS & FO ND SHOWS MAP FLAG. GROUNDED - YES. PERFORMED FMC BITE L & R. BOTH SIDES SHOW THE OPPOSITE FMC HAD FAILED. CYCLED BOTH FMC COMPUTER CB'S REF FIM 34-61 TASK 807. BOTH FMC FAULTS CLEARED & FIM SUGGESTS INTERMITTENT FAULT. FO MAP FLAG GONE. 2 CB PULLED & RESET.